Privacy Policy
1. Introduction
Welcome to Chronara.ai. We are committed to safeguarding your privacy and managing your personal data responsibly and transparently. This Privacy Policy outlines the practices of Chronara ("we," "us," or "our") regarding the collection, use, and protection of personal information for users engaging with our services via https://Chronara.ai (the “Platform”). This policy does not apply to third-party services or websites that are not operated by us.
2. Acceptance of Terms
By accessing or using https://Chronara.ai, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We may revise this policy periodically. The date of the most recent update will be indicated at the top of this page. Continued use of the Platform after changes are made constitutes your acceptance of the updated policy.
3. Definitions
- Platform: Services provided via https://Chronara.ai.
- User: Any individual or entity that interacts with our services.
- Personal Information: Data that can identify a user individually.
- Web Cookies: Small files used to enhance and personalize browsing.
- Engagement Data: Usage data automatically collected from your interactions.
- Service Providers: Third-party vendors assisting in delivering or analyzing our services.
- Equipment: Devices used to access our platform (e.g., smartphone, PC).
- Profile: Data associated with a user’s identity and activity on the platform.
4. Types of Information Collected
- Financial Information: Cryptocurrency wallet addresses, transaction data, and payment details needed for presales, decentralized node, staking, or platform interactions.
- Device & Technical Information: IP addresses, browser type, OS version, and diagnostic data.
- Cookies & Tracking Technologies: Used to improve user experience. See our Cookies Policy for more.
- Engagement Data: Details such as visited pages, time spent on platform, and mobile device identifiers.
- Communications: Records of correspondence, support queries, and user feedback.
- Personal Information: Information submitted voluntarily, such as name and email address.
5. Collection & Use of Personal Information
We only collect personal data when you initiate contact with us—typically for wallet support, token transactions, claims, or staking queries. This data may include your name, email, wallet ID, or relevant transaction references.
6. How We Use Your Information
- Deliver and support Chronara’s token presale, staking, and blockchain-enabled services.
- Provide responsive customer service and communications.
- Analyse usage to enhance platform performance (via AWS, analytics tools, etc.).
- Ensure compliance with Dubai’s laws, including AML/KYC standards.
- Maintain the security and integrity of our systems through verification procedures.
7. Data Transfers
Chronara.ai operates globally with infrastructure partners potentially outside the UAE. Data may be processed in jurisdictions outside Dubai Silicon Oasis. Where required, we take steps to ensure secure and lawful data transfers under applicable data protection laws.
8. Disclosure of Information
- Corporate Transactions: In the event of merger, acquisition, or asset transfer.
- Legal Compliance: When required by regulators or courts.
- Protection of Rights: To protect Chronara.ai, our users, or the public from fraud or threats.
We never sell your personal data.
9. Data Security
Chronara.ai uses advanced industry practices to secure personal data, including encrypted communications, secure storage, and access control. While no system is completely immune to breaches, we strive to reduce risks using best-in-class cybersecurity practices.
10. Your Rights
- Request access to your personal data.
- Ask us to correct or delete your information.
- Limit the data you share (which may affect service availability).
Contact us at [email protected] to exercise any of your data rights.
11. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has shared information with us, please contact [email protected], and we will act to delete it.
12. Third-Party Links
Chronara.ai may contain links to external sites not under our control. We are not responsible for the privacy practices or content of such third-party platforms. We recommend reviewing their policies before use.
13. Changes to this Policy
We may update this Privacy Policy as required by changes in law or business practices. Significant changes will be highlighted via our platform or communicated via email. Please revisit this page regularly to stay informed.
14. Contact Us
For any privacy concerns or requests, contact us at:
- Email: [email protected]
- Address: Chronara FZCO, Dubai Silicon Oasis, Dubai, United Arab Emirates
We are committed to resolving all concerns in a prompt and professional manner.